I found this letter dated November 2, 1909 while looking through a collection of notes on the history of the Ketchikan Public Library:
"Gentlemen; The set of books ordered from you for our Public Library were (sic) rec'd and are not at all satisfactory to the association. The binding is of the cheapest and a very poor finish. It would be a disgrace to our library to put these on our shelves. We will hold them till we hear from you. We are very sorry to do this for it is certainly a great disappointment to us. These books are nothing like the prospectus that was shown us by your agent, not in any particular.
Yours respectfully, Ketchikan Public Library Association. Mrs. F. J. Hunt, Secretary/Treasurer."
Even a hundred years ago we didn't like getting inferior merchandise just because we live in Alaska!